The card is protected by Visa 3DS and other fraud-detection measures. In the event that you still see fraudulent transactions on the card, please raise a ticket in app with our support team. Alternatively, please contact us at [email protected].

We will seek to resolve your dispute with the greatest efficiency possible. However do take note that some cases will have to be referred to the network for further investigation. Hence, there will be delays that are out of our control.